Privacy policy
Last updated October 23, 2026
Level Up Allowance helps families track chores and allowance. We collect as little as we can, we never sell data, and we never show ads. Level Up Allowance keeps score only: it does not hold or move money.
Who uses Level Up Allowance
Accounts are created and managed by parents. Children use the app only inside a family their parent set up, with a family code and a 4-digit PIN. Children never give us an email address, phone number or password. By adding a child, the parent consents to us storing that child's information as described here.
What we collect
- Parents: email address and password (the password is stored only as a secure hash by our login provider), family name, time zone and settings, and the optional sign-up answers (how you heard about us, how many kids will use the app).
- Children: first name or nickname, chosen avatar, and a 4-digit PIN stored only as a secure hash.
- Activity: chores, which chores were done and approved, bonuses, savings goals, and payout records (amount, date and method, such as cash or Cash App).
- Payment app usernames (optional): a Venmo username or Cash App $cashtag a parent adds for a child, used only to pre-fill the payment in that app on the parent's own phone. We never see or store bank, card or payment-app login details.
- Notifications (optional): if you turn on notifications, your browser gives us an anonymous delivery address for that device.
- Sign-in records: when parents and kids sign in, and wrong-PIN attempts, to keep accounts safe.
How we use it
- To run the app for your family: show chores and balances, send chore and payout alerts, and keep accounts secure.
- To provide support when you contact us, and to understand overall usage (for example, how many families are active).
We do not sell or rent personal information, use it for advertising, or build marketing profiles of children.
Who can see your family's information
- Parents in your family see everything in your family. Each child sees only their own chores, earnings and goals.
- A small number of Level Up Allowance staff can access data to run the service and answer support requests.
- Service providers that host and run the app for us, under their own security and privacy terms: Supabase (database and login), Vercel (hosting), Resend (email alerts), the browser's push service (Apple, Google, Mozilla or Microsoft) for notifications, and Google Fonts (the app's font).
- When you tap "Pay with Venmo" or "Pay with Cash App", your phone opens that app with the amount and username filled in. What happens in that app is covered by its own privacy policy.
- We may disclose information if required by law.
Cookies
We use only cookies needed for the app to work: keeping a parent or child signed in and remembering your family code on a kid's device. No advertising or tracking cookies.
Keeping and deleting data
We keep your family's information while your account is active. A parent can ask us to delete a child's information, or the whole family account, at any time through Help in the app, and we will delete it within 30 days, except where we must keep records by law.
Children's privacy
Level Up Allowance is designed for families with children, including children under 13. We collect only what a child needs to use the app (a first name, avatar and PIN), we never ask children for contact information, and parents control their children's information. Parents can review, change or delete it at any time from the app or by contacting us.
Security
Data is encrypted in transit, each family's data is separated at the database level, and PINs and passwords are stored only as secure hashes. No system is perfectly secure, so please use a strong password and keep your family code within your family.
Changes and contact
If we change this policy, we will update the date above and tell parents in the app about important changes. Questions or requests? Use Help in the app.